Espinas Palace Hotel, Tehran

I have been for your business trip and conducted several meetings and events at this venue even took up numbers of room. Mr Iman Mohammad at reception helpful and very pleasant in handling all the request that I made especially order like "room services" for my delegates during my busy hours and I would like specially thank him.

Hotel rooms very good, below I’ll mention notices pro’s and con’s worth knowing. -walls seem too thin (room 1818, in which I was put twice) I could hear people talking next door for a long time, which was annoying and I couldn’t fall asleep. Nice view on the mountain side. -In the room shower door impossible to close as its not leveled properly (at least in my room). Bathrobe available but you need to request it, it should be waiting in the room at a 5* hotel, right? +I went to the rooftop restaurant lounge which I higy reccomend and opened only 5 months ag. Beautiful views and fantastic food. -One downside is that only two our of four elevators grt to 21st Floor which causes really lomg wait time when going to/from there. I literally waited 20minutes on Friday night (last day of the weekend in Iran). +Breakfast very nice, but if you don’t speak English the service at the table poor. Little fresh fruit selection, only melon. Fantastic traditional iranian eggs!! ++Ms Sara at the concierge was very nice and attentive with multiple requests. Aswered my requested even off work which is amazing, ->but the question to hotel management is why there isn’t anyone else when she is off her 9-5 duty hours? ++Spa/ Pool very nice, had a vip massage for 500.000T (40eur) with a masseur well trained abroad (Mr Sepehr), I reccomend him highly for swedish massage. ++BTW I think its nice to know that you can order a massage service in your room on a professional bed being brought in. Not the small one that is easy to close and open up, but the real one (see photo). I requested that for my second stay for 10pm, which is outside spa opening hours and it is a great option for busy travelers on business trips. -you pay for a twin room that accomodates two, checking one person only and cannot invite a guest for breakfast without a charge. Nonsense to me. Overall good, best so far in Teheran as for my experience, but overall service needs improvement, better catered to international visitors rather than only local ones.

I find Espinas Palace Hotel to be one of the best in Tehran. Despite its location in the far northern part of town and further from the center of the city, I still return to this hotel because I can't find anything like it anywhere else in the city. Don't forget service standards are still not like western places but it's great relative to Iran. The hotel is very clean and has an excellent ambiance all throughout the hotel from the entrance to the lobby to the elevators to the restaurants. Perhaps my favorite thing about staying here is the breakfast. It would be difficult if not impossible to find the quality of breads they have anywhere in all of Iran and I will go so far as to say many hotels even in western countries do not have such bread. Of course they have many other options and a special note to the creative tea warmers they place on each table. I found all of the restaurants to be of high quality and the view from the top is worth a picture. One issue I cannot ignore is the rude staff in the gym. If you do not allow guests to enter at 8:35pm then just say that. Don't ask me what kind of workout I plan to do or look at me like I'm an alien and give me attitude. I don't know what kind of arrangement the hotel has with the gym but in any event it's attached to the hotel so I leave this note under my review for the hotel. The staff member clearly didn't want me to use the gym as they were getting close to closing. He took my keys and my water and then gave me more attitude when I asked for them when leaving. There were other people using the gym even after I left.

We had a great night, everything was great. Hostess which we meet to night, lady taghizadeh was so kind and professional, i look forward to come back.