Our Customers Testimonials

The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website or other review websites like TripAdvisor.

See what our customers have to say about us. Also if you traveled with us, we would love to hear your feedback about your experiences.

Please take a moment to review us on TripAdvisor through the below form.

What initially attracted me to choose Surfiran for my trip to Iran was their beautiful website, if you can believe it. Thankfully, I soon learned that the substance of this organization matched its style.

Surfiran not only provided me with an unforgettable trip through Iran, but showed incredible patience and persistence in getting my visa (I’m American, so it was difficult), and was available before, during and after the trip to hear feedback and solve problems.

Mersi!

My trip was not an ordinary tourist trip to Iran visiting the sights of the ancient civilization if the country. I was interested in the equine activities n the country due to the fact that I had been a horse trainer working for the Court in the 1970s. SURFIRAN did a great job in satisfying my desires. I not only met up with old friends in the horse world but it was arranged for me to visit shows, polo matches, races and many horse farms and clubs. Their guides, driver and personnel were the best. I highly recommend this agency.

Marvellous and unforgettable experience

Do yourself a favour and visit Iran. And if you would like a smooth, inclusive and carefree experience contact SurfIran.
Everything has been great, Farzaneh helped us from day 1, there were a couple of small misunderstanding/miscommunication on behalf of the Australian operator, and Farzaneh went above and beyond to sort them out.

The guides were fantastic, we spent a day with Sarjat in Tehran, followed by the rest of the tour with Arya. I will always treasure the memories I’ve made with these people and all the knowledge they’ve shared with us. Farzaneh called everyday to check that everything was good. I was very impressed by the level of attention.
Hotels were great, clean, comfortable and top quality service.

Definitely an excellent experience.

Iran Desert Garmeh and Mesr Desert, Iran

We spent two weeks in Iran and loved our time there. SURFIRAN were fantastic to work with and helped us plan an amazing itinerary. We wanted to plan and book with a local company to get local knowledge and put our money on the ground there instead of going through a larger international tour company.

The lovely people in the office were helpful and prompt with our questions. Our two guides were fantastic. Sajad, our guide in Tehran, is a friendly knowledgable guy. We had a ball and enjoyed his company. Our guide in other cities, Mustafa, is a real character and expert. Both are warm like most people we met in Iran.

Iran is an amazing place. And, while it’s history, culture and food are clear highlights, the one thing that keeps shining through is that war,th of the people. We had many experiemces of people’s hospitality and just wanting to welcome us to Iran.

Thank you SURFIRAN for showing us you great country.

Fantastic honeymoon experience thanks to SURFIRAN

We had a great experience with Surfiran who helped us plan a customised honeymoon package that took us from Tehran to Kashan, Esfahan, the Central Desert, Yazd, Persepolis and Shiraz in 13 days.

Everything went smoothly thanks to Farzaneh who was extremely prompt over email and Whatsapp and kept in touch with our guides the whole trip to make sure things were on track. The guides – Hosein, Kian, Ali and Sajad – were all professional, attentive and spoke fluent English, each with their own distinctive personalities and all passionate to show us Iran from a local perspective.

I’ll admit we were rather cautious about going to Iran at first but the experience with Surfiran really changed our perspective. The level of service was comparable to what we were used to in Singapore and on trips to Europe and the hospitality and warmth far exceeding what we would have got from a mass tour.

Kudos to the team and we hope to be back!

Feng-Yuan
Singapore

I took 9-Day Iranian Culture and Heritage Small Group Tour from April 27th through May 5th 2018 with Surfiran tour company. I spend 2 extra days in Tehran before the tour. Complimentary scenic day tour on private train to Alborz mountains north of Tehran is included in every tour with Surfiran.

I also visited Shiraz, Persepolis, Yazd, Isfahan, Kashan and small cities in between. I was amazed by magnificent architectural and cultural heritage of Iran, and its beautiful nature and kind people. I was joined by another tourist from Germany, so my tour was almost private for the price of a group tour. As US citizen I felt very comfortable in Iran all the time during my tour.

Iranian people which I met treated me extremely warm and friendly. I stayed in good quality hotels in the center of visited cities, breakfasts were plentiful and tasty. On recommendation of my guide Hossein I tried different cuisine in authentic Persian restaurants.

Hossein provided exceptional information about culture and history, always tried to show something unique and interesting. The whole tour was well organized by Surfiran and by sales manager Farzaneh Sarafraz, who guided me through visa application process and answered multiple questions. I definitely recommend Surfiran as a travel company to visit Iran.

Twelve Greeks friends visited Iran from 18 of April till 2 of May. We returned home just a few days ago and a part of our heart is still there; this is quite natural. We came back physically tired but brim-full of images, colours, scents, and melodies; above all, deeply impressed by the kindness, warmth, and hospitality of your compatriots. We feel lucky that we had chosen SURFIRAN travel agency to organize our trip. In particular, we would like to thank:

1. Miss Elham Babaee for the excellent trip she organized for us. The schedule she prepared included visits to very beautiful and equally important places from historical point of view. Places that bear the imprint of your civilization. She had also the kindness to insert in the schedule whatever we asked her. The fact that she offered us a bus of 30 seats made our trip very comfortable, given that most of us were over fifty years old. The hotels she chose were in general very good. She was also taking care of us during the whole trip and arranged on the spot any matter that arose. We apologize if we wearied her with many requests or embarrassed her for any reason.

2. Our guide, Miss Fatemeh Heydari, who made us love your country as she was talking about its history and answering to our innumerable questions. She also presented to us some of the best aspects of modern Iran and helped us visit some excellent restaurants and coffeeshops. She has been tireless and addressed always with a warm smile any contingency. When we said goodbye at Teheran airport, she was already our friend Miss Fatemeh.

3. Our chauffeur Mr Mahdi. Unfortunately, I was not keen to be informed of his family name. He was driving carefully and safely during the whole journey and always kept the bus clean and had available fresh water and coffee for us.

4. Last but not least, we thank Dr. Mahdi Eshragi because his agency always supported us whenever we needed you and his main concern was to please his guests and not how to earn more money.

My name is ATHINA PERGANTI, I am from Greece ,i’m 50 years old ,married with a son 24 years old.I work at VODAFONES. As an accountant and we own (me and my husband) 2 restaurants in Athens.

My decision to visit Iran didn’t came suddenly , i have strong connections here in Athens with the Iranian community (most of them refugees) and also via social media i had managed to create a circle of friends which became friends in real while i was in Iran.I had met most of them.I’m a happy person , optimist and kind.I like to travel too much and my next trip will be again in Iran too soon.

Thank you by heart for your kindness,helpfulness and professional touring i had received from SURFIRAN.
CONGRATULATIONS!

Thank you SURFIRAN for a fascinating glimpse into 2,500 years of Persian history and culture! My friend and I are still raving about this trip to everyone we know, especially about our fun and highly knowledgeable guide, Mahdie, the incredible palaces, mosques, caravanserais and mouthwatering local cuisine, and, of course, the extremely friendly and open Iranian people. We can’t wait to come back!

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My husband and I just returned from our tour a few days ago so every experience we had is still fresh in our minds.

SURFIRAN arranged the tour just for the two of us. Though we had an itinerary, there was flexibility. From the day we stepped into Iran to the day we left, we were given very personalised service. Farzaneh, Sajad and Alireza are people we will long remember.

Never have we ever been to a country (and we gave been to more than a hundred) where we were greeted with warmth almost everywhere we went! People on the streets, in the museums, on the trains, at the airport; everywhere. The traffic in Tehran may seemed chaotic but it is somehow it flowed smoothly.

Out of bustling Tehran there’s so much to feast the eyes. The ancient sights, the old buildings, the bazaars, the museums, the traditional accomodations, the desert and not forgetting the food! With two days extention on our own, we had 11 wonderful days in Iran!

Win M

I was in Iran from 1 to 15 April 2017. Everything from hotel to guided tours was arranged by SURFIRAN. I traversed from Khoy in west Azerbaijan all the way to Shiraz, covering 10 cities. I went there with low expectation but came back with cherished memory awed by food, people and architectures fused with rich history and tradition. Thanks to SURFIRAN, everything from visa to transfer to stay went very well.

I will definitely use the same service if I ever visit Iran again.

Matt HK

I visited Iran on September 2016 with SURFIRAN. Iran is an amazing country with much to see and do for everyone, and it is made even more enjoyable by the friendly & knowledgeable tour guides & locals.

Christiane

We organized a 3 weeks tour in Iran through SURFIRAN. SURFIRAN is a very Professional travel agency who understands their customers needs and expectations.

Our stay in Iran was just fabulous, the program built by SURFIRAN was great, we have seen many and many very interesting sites and locations.

Our guides, Maryam and Mr Hor have a deep knowledge of Iran culture and they spent a lot of time to explain us everything in a very valuable way.

Maryam speaks a very good french. We really enjoyed our stay in Iran and I recommend very strongly SURFIRAN as travel agency if you plan to go to Iran. SURFIRAN makes life easy for you during your stay.

Nicole

Our 3 weeks in Iran were just fabulous, we really enjoyed our stay. SURFIRAN, a very Professional travel agency, set up for us a very nice tour , the program respected our expectations, we have seen many and many very interesting sites and locations.

We had a good team, 2 guides: Maryam and Mr Hor who have a deep knowledge of Iran culture, Maryam speaking french, very fluent by the way, explained us everything in a very valuable way And Mr Hor speaking only Iranian was accountable to select the best places to have drinks, meals, shopping.

If you go to Iran I would recommend SURFIRAN as travel agency , they will make your happy by discovering this country.

ginette

Un pays magnifique , des sites et des paysages à coupler le souffle. L’accueil des iraniens est à recommander à beaucoup d’autres: conviviaux , agréables, prêts à aider…

Notre périple d’abord classique Téhéran, Kashan, Ispahan , Yads et Shiraz sans oublier Persépolis. Ensuite Mashhad , le nord et la mer caspienne puis le retour à Téhéran à travers le massif de l’Arlborz…inoubliable. Cet itinéraire permet d’appréhender la grande variété des paysages de l’Iran et éviter de penser qu’il n’y a qu’un désert.

Pour l’agence un sans faute , très bonne organisation et réactivité . Une guide parlant français Maryam très compétente , un chauffeur extra, un accompagnement de tous les instants sans pesanteur. Ils nous ont permis de découvrir des lieux que seuls nous aurions ignorés.

A recommander nous aimerions y retournés et bien évidemment si cela se fait ce sera avec la même agence.

Visited May 2016
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Salam Dr Mehdi Eshraghi,

I was one of the four ladies together with Prof Dr Rohany Nasir who went to Iran for the first time using your tour company. We had a good time throughout our holiday and wished we could have stayed longer. We were made welcomed by Prof Rohany’s former students in Isfahan who invited us to their homes and showered us with Persian hospitality.

Thank you for giving us Maryam Hodaeian as a guide. She was very professional, efficient and at the same time receptive to the needs of four elderly ladies!! By the end of the holiday we became good friends and treat her like a daughter. We also had a good time with our driver Mohammad who drove us safely throughout the long journey and we were sad to say goodbye to him in Shiraz when we flew back to Tehran.

We love all the places we visited and especially your food!! Compared to Turkey and Morocco I love Persian food the most as there are so many varieties!! InsyaAllah we will go back to visit other parts of Iran. Next time can you include a portion of Azerbaijan as well? I will definitely recommend your tour company to friends and families who are going to Iran.

Sincerely,

Tengku Fauziah Hazizah Tg Othman

Christian Robin and Tim

Most we enjoyed the landscape and wildlife we saw, it was just amazing and not comparable with nature we found in Germany and Europe, one of my greatest experiences! Second we enjoyed the kindness of you guys (Mehdi, Negin and her family, and the two houses we stayed) it was like meeting family and friends :)

We really enjoyed the whole trip with you guys: the landscape and wildlife were fascinating. The organization by Surf Iran was perfect and well done, we are grateful all our wishes and ideas were considered in the best way. Our hosts Mahmoud, Azar and Negin were such friendly, hospitably and had best knowledge of the region and wildlife, good to had you! Furthermore it was so good to write with you and get some help even after our trip when we were on Qeshm and Bandar Abbas, thank you a lot!
Best wishes,
Christian, Robin and Tim

Johannes Grumet

Organization of round trip, hotel accommodation and flights were perfect. Our guide Mostafa was absolutely excellent, helpful, friendly and his information about Iran were very informative. Thanks a lot !

Will come back soon.

Stephen Barber

Everything was arranged very efficiently. Nothing went wrong. Our guide, Mostafa Farhadi, was remarkable. Not only was he a brilliant driver, but his knowledge of the culture, history and contemporary life of Iran was amazing. He also had superb contacts in all the places we visited.

He is clearly known and respected by many other guides, as well as by managers and owners of the hotels, restaurants and sites we visited. He managed to satisfy all our interests and to overcome every difficulty. Of course we were thrilled to experience the cultural treasures of this great country, but still the most treasured memories are of our encounters with Iranian people, Including some introductions that our friends had made beforehand.

Thank you for arranging everything.

My colleague and I are in tea business. We are working on a book about the stories of people behind your cup of tea. We were looking for someone to help us getting introduced to the tea industry and show us around in Gilan. SURFIRAN arranged everything for us: the contacts, the meetings, the cultural activities and the logistics.

We were overwhelmed by the friendliness, the hospitality and the professional approach of both the team of SURFIRAN in Teheran and the guides they work with.

It was business, but it never felt like that. It felt like coming home. We are already planning a next tour with a group!

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Salam Dr Mehdi Eshraghi,

I was one of the four ladies together with Prof Dr Rohany Nasir who went to Iran for the first time using your tour company. We had a good time throughout our holiday and wished we could have stayed longer. We were made welcomed by Prof Rohany’s former students in Isfahan who invited us to their homes and showered us with Persian hospitality.

Thank you for giving us Maryam Hodaeian as a guide. She was very professional, efficient and at the same time receptive to the needs of four elderly ladies!! By the end of the holiday we became good friends and treat her like a daughter. We also had a good time with our driver Mohammad who drove us safely throughout the long journey and we were sad to say goodbye to him in Shiraz when we flew back to Tehran.

We love all the places we visited and especially your food!! Compared to Turkey and Morocco I love Persian food the most as there are so many varieties!! InsyaAllah we will go back to visit other parts of Iran. Next time can you include a portion of Azerbaijan as well? I will definitely recommend your tour company to friends and families who are going to Iran.

Sincerely,

Tengku Fauziah Hazizah Tg Othman

bell

Iran is a rich country in history, culture, flowers, fruits and nuts. People are very warm and friendly. Plenty of trees in city and town that provide shades. We had an inspiring time in Iran.

We are very pleased with Surfiran as the tour agent. They responded fast in all email communication. Sufficient information is provided timely. Our guide Mr Mustafa is professional and caring. We are grateful to his help when one of our members has to shorten the trip due to family matters.

One thing for Surfiran to take note is explain more clearly to us about the visa. We thought what is sent to us is the visa. It ended up just a notice and we have to pay for visa fee at the airport with that notice. We could have save some time if we knew about it beforehand.

Overall, we are pleased with this trip. Thank you, Surfiran.

Tan Bell from Singapore

One day train tour from Tehran to Savadkuh

I recommend the train tour by private train across the Alborz mountains. You leave in the morning and come back in the evening. Landscapes, mostly mountain views, are beautiful. The train stops at some stations, and meals are served in the train. English speaking guide. I was solo traveller, but it is suitable also for families.
Organized by SURFIRAN.

Persian wonderland

It may take a bit of effort to get to Iran but once there get ready for a really great experience. Tehran is bustling and surprisingly modern. Isfahan is a gem. I found Surfiran to be a knowledgeable, reliable and approachable tour operator.

We had 12 days in Iran: – Tehran, Isfahan and Shiraz.
Our SURFIRAN tour organisation and support was excellent with Saber handling our bookings and visiting us twice in Tehran to ensure we were happy with all arrangements.
We also had the pleasure of a wonderful tour guide and driver, Mehdi, who was well informed, very thoughtful and attentive while at the same time being respectful of our space. He was also masterful and fearless at bypassing long queues to get us into restaurants, attractions and the like.
Surfiran accomodated and facilitated our preferences on accommodation and locations very efficiently.
We have travelled quite a bit, generally independently, but were keen to have more support for Iran. This was a correct assessment and we are very glad with our selection of Surfiran.
On the cost front, they came in well below major tour operators and this was doubly so allowing for the fact that we had a private guide and car compared to a bus and top shelf accommodation. We would definitely recommend them.
We would also note that contrary to all the media hype, Iran is a place of not only extraordinary experiences but also a warm and engaging people: at no stage across almost two weeks did we feel other than entirely safe – Tehran traffic a possible exception :) – and welcome.
Our thanks for a great trip to Surfiran and Mehdi.

This was a fantastic holiday. Surfiran were really helpful from the start with Farzaneh replying to emails really quickly and helping with our visa applications. Our tour group consisted of just me, my husband and another couple and we all got on really well. Our tour guide, Abdi, was really knowledgeable about everywhere that we went. He also had a really good sense of humour and we all got on really well throughout the tour.

As well as the expected mosques, we saw lots of palaces, gardens, hammams and bazaars, as well as going up to Darband in the north of Tehran, which is completely different to anything else we saw there. The 2 hotels in Tehran were OK, but the other 3 hotels were stayed at were lovely, with 2 of them having courtyards with fountains and pools which were really pretty.

One of the main things that stood out for us was the friendliness of the Iranian people. So many people asked us where we were from and wished us a happy holiday.

On the whole I would recommend Surfiran for anyone wishing to travel to Iran and the fact that we were in a little group really made the holiday special from anything else we have done.

I always wanted to travel to Iran, and was recommended to book through SURFIRAN by my friend.

I had an excellent experience, and would recommend travelers to book through travel agency while visiting here if you can’t speak Farsi. Many people spoke English, but the efficiency with an agency is unmatched.

My family of 4 visited, and SURFIRAN booked us a private tour. We had a guide, a van and driver, just for us. The car waited for us everywhere we went, and with the Farsi speaking guide, everything was so much easier.

Tehran, Kashan, Esfahan, Yazd, Persepolis, and Shiraz were the cities we visited. We pretty much covered everything in these cities.

Lastly, I want to say Iran was so friendly and safe. Just a simple search on YouTube, all the travelers who visited Iran was surprised about the country was very safe (not as the commonly negative portrayal). If your interested, I think just go, don’t think too much and enjoy the warm hospitality, and amazing history there.

I loved my trip and would look forward to visiting again soon to the northern parts.

We traveled in 2 in a private tour around Iran in January 2019 for 13 days. I usually prefer to organize my trips by myself but this time we decided to go with an agency – the best decision we have ever taken! Surfiran since the beginning was extremely professional and responsive.

Furthermore, our cultural guide (Ali Koroghlian) introduced us to the local life and people in Iran and trust me .. that made a massive difference. We felt welcomed at any time by the locals and Ali made everything possible to satisfy all our expectations and needs (i’m a photographer so i might be painful sometimes for tour guides).

The itinerary was perfect for us and we are high pace travelers. We loved all places we visited and I wouldn’t take anything out from what we experienced. honestly, Surfiran and Ali made the difference for the first time in many times I travelled. Highly recommended.

I took a 15 day tour in May-June 2018 with Surfiran and absolutely loved the experience. Coming from the United States of America I definitely had a lot of questions and had to go through a long visa application process, but Farzaneh from Surfiran was extremely helpful and very responsive throughout the entire process. The visa application process took about 6 weeks from start (booking the trip) to finish (receiving my passport back from the Pakistani embassy), but Farzaneh and I were in frequent contact with updates and answers to all of my questions.

My trip ended up consisting of a driver, a guide (Ahmad), another American (female solo traveler) and an Australian guy (also solo). We were all about the same age, roughly 25-35, which made this a particularly fun group. Before the trip, I inquired about the possibility of a home cooked dinner with an Iranian family. We ended up having dinner at Farzaneh’s house with her mom, aunt, Farzaneh and her brother and sister. It was a great experience with a personal touch you might not get with larger tour companies.

The 15 day tour (Persia in Depth) was reasonably priced and very well planned out. We spent the right amount of time in each city/village we visited and the guide/driver were flexible to our requests. Some of the hotels used on the trip have the smaller bathroom/shower combo, but for the most part the hotels all were pretty nice.

The excellent visa application support service, the incredible sights you will see, the delicious food, the friendly and hospitable people you will meet (many strangers wanting to chat) all made this trip totally worth it. Perfect for older travelers and younger ones wanting to fill their IG page with tons of incredible pictures. I highly recommend not only visiting Iran, but using Surfiran to help you tour their beautiful country!

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