Our Customers Testimonials

The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website or other review websites like TripAdvisor.

See what our customers have to say about us. Also if you traveled with us, we would love to hear your feedback about your experiences.

Please take a moment to review us on TripAdvisor through the below form.

Robert

What initially attracted me to choose Surfiran for my trip to Iran was their beautiful website, if you can believe it. Thankfully, I soon learned that the substance of this organization matched its style.

Surfiran not only provided me with an unforgettable trip through Iran, but showed incredible patience and persistence in getting my visa (I'm American, so it was difficult), and was available before, during and after the trip to hear feedback and solve problems.

Mersi!

RobertVisited October 2017TripAdvisor
Gail Thompson

My trip was not an ordinary tourist trip to Iran visiting the sights of the ancient civilization if the country. I was interested in the equine activities n the country due to the fact that I had been a horse trainer working for the Court in the 1970s. SURFIRAN did a great job in satisfying my desires. I not only met up with old friends in the horse world but it was arranged for me to visit shows, polo matches, races and many horse farms and clubs. Their guides, driver and personnel were the best. I highly recommend this agency.

Gail ThompsonVisited October 2017TripAdvisor
Ilona and Joshua

We spent two weeks in Iran and loved our time there. SURFIRAN were fantastic to work with and helped us plan an amazing itinerary. We wanted to plan and book with a local company to get local knowledge and put our money on the ground there instead of going through a larger international tour company.

The lovely people in the office were helpful and prompt with our questions. Our two guides were fantastic. Sajad, our guide in Tehran, is a friendly knowledgable guy. We had a ball and enjoyed his company. Our guide in other cities, Mustafa, is a real character and expert. Both are warm like most people we met in Iran.

Iran is an amazing place. And, while it's history, culture and food are clear highlights, the one thing that keeps shining through is that war,th of the people. We had many experiemces of people's hospitality and just wanting to welcome us to Iran.

Thank you SURFIRAN for showing us you great country.

Ilona and JoshuaVisited March 2017TripAdvisor
Irene Ong

My husband and I just returned from our tour a few days ago so every experience we had is still fresh in our minds.

SURFIRAN arranged the tour just for the two of us. Though we had an itinerary, there was flexibility. From the day we stepped into Iran to the day we left, we were given very personalised service. Sarah, Sajad and Alireza are people we will long remember.

Never have we ever been to a country (and we gave been to more than a hundred) where we were greeted with warmth almost everywhere we went! People on the streets, in the museums, on the trains, at the airport; everywhere. The traffic in Tehran may seemed chaotic but it is somehow it flowed smoothly.

Out of bustling Tehran there's so much to feast the eyes. The ancient sights, the old buildings, the bazaars, the museums, the traditional accomodations, the desert and not forgetting the food! With two days extention on our own, we had 11 wonderful days in Iran!

Irene OngVisited February 2017Email
Win Myint

I was in Iran from 1 to 15 April 2017. Everything from hotel to guided tours was arranged by SURFIRAN. I traversed from Khoy in west Azerbaijan all the way to Shiraz, covering 10 cities. I went there with low expectation but came back with cherished memory awed by food, people and architectures fused with rich history and tradition. Thanks to SURFIRAN, everything from visa to transfer to stay went very well.

I will definitely use the same service if I ever visit Iran again.

Win Myint Visited April 2017TripAdvisor
Matthew Chan

I visited Iran on September 2016 with SURFIRAN. Iran is an amazing country with much to see and do for everyone, and it is made even more enjoyable by the friendly & knowledgeable tour guides & locals.

Matthew ChanVisited September 2016Email
Christiane Robichon

We organized a 3 weeks tour in Iran through SURFIRAN. SURFIRAN is a very Professional travel agency who understands their customers needs and expectations.

Our stay in Iran was just fabulous, the program built by SURFIRAN was great, we have seen many and many very interesting sites and locations.

Our guides, Maryam and Mr Hor have a deep knowledge of Iran culture and they spent a lot of time to explain us everything in a very valuable way.

Maryam speaks a very good french. We really enjoyed our stay in Iran and I recommend very strongly SURFIRAN as travel agency if you plan to go to Iran. SURFIRAN makes life easy for you during your stay.

Christiane RobichonVisited May 2016LinkedIn
Nicole PELLETIER

Our 3 weeks in Iran were just fabulous, we really enjoyed our stay. SURFIRAN, a very Professional travel agency, set up for us a very nice tour , the program respected our expectations, we have seen many and many very interesting sites and locations.

We had a good team, 2 guides: Maryam and Mr Hor who have a deep knowledge of Iran culture, Maryam speaking french, very fluent by the way, explained us everything in a very valuable way And Mr Hor speaking only Iranian was accountable to select the best places to have drinks, meals, shopping.

If you go to Iran I would recommend SURFIRAN as travel agency , they will make your happy by discovering this country.

Nicole PELLETIERVisited May 2016TripAdvisor
Ginette Vastel

Un pays magnifique , des sites et des paysages à coupler le souffle. L'accueil des iraniens est à recommander à beaucoup d'autres: conviviaux , agréables, prêts à aider…

Notre périple d'abord classique Téhéran, Kashan, Ispahan , Yads et Shiraz sans oublier Persépolis. Ensuite Mashhad , le nord et la mer caspienne puis le retour à Téhéran à travers le massif de l'Arlborz…inoubliable. Cet itinéraire permet d'appréhender la grande variété des paysages de l'Iran et éviter de penser qu'il n'y a qu'un désert.

Pour l'agence un sans faute , très bonne organisation et réactivité . Une guide parlant français Maryam très compétente , un chauffeur extra, un accompagnement de tous les instants sans pesanteur. Ils nous ont permis de découvrir des lieux que seuls nous aurions ignorés.

A recommander nous aimerions y retournés et bien évidemment si cela se fait ce sera avec la même agence.

Visited May 2016
Ginette VastelParis, FranceTripAdvisor
Tengku Fauziah

Salam Dr Mehdi Eshraghi,

I was one of the four ladies together with Prof Dr Rohany Nasir who went to Iran for the first time using your tour company. We had a good time throughout our holiday and wished we could have stayed longer. We were made welcomed by Prof Rohany's former students in Isfahan who invited us to their homes and showered us with Persian hospitality.

Thank you for giving us Maryam Hodaeian as a guide. She was very professional, efficient and at the same time receptive to the needs of four elderly ladies!! By the end of the holiday we became good friends and treat her like a daughter. We also had a good time with our driver Mohammad who drove us safely throughout the long journey and we were sad to say goodbye to him in Shiraz when we flew back to Tehran.

We love all the places we visited and especially your food!! Compared to Turkey and Morocco I love Persian food the most as there are so many varieties!! InsyaAllah we will go back to visit other parts of Iran. Next time can you include a portion of Azerbaijan as well? I will definitely recommend your tour company to friends and families who are going to Iran.

Sincerely,

Tengku Fauziah Hazizah Tg Othman

Tengku FauziahVisited September 2016Email

This being my first trip to Iran, I was apprehensive yet excited about the country.But from the start, our guide Ahmad made sure that my fear was unfounded. As we travelled from Kerman back to Tehran with stops in Yazd, Shiraz, Esfahan and Kashan, he ably showed us the beauty of his country and the warm hospitality of his fellow Iranians. Aside from the must-see historical and religious sites such as Persepolis, he took us to each of the city bazaars and had us taste the various Persian dishes and desserts such as the faloodeh plus the fruits and nuts grown in Iran.

Having guided for around 6 years, Ahmad deftly drove us to the different places and even to some not in our itinerary such as the ancient mosque in Natanz and oldest cypress tree in Abarkuh. His command of English was good and so was his knowledge of the culture and history. He was very accommodating and prompt. We look forward to another visit to Iran, this time north of Tehran. It would be great if Ahmad would guide us again.

Glen & ReneEmail
Jeff and Lauren Gray

After deciding to ignore advice from many Australian friends, we arrived in Tehran to a very welcoming, friendly country. After 2 days in Tehran absorbing the sights and atmosphere we flew to Yazd where we were met by Ahmad, our guide/driver.

As we toured Yazd, Shiraz and Esfahan Ahmad offered great friendship, local knowledge, wonderful translating skills and a wish to make our trip as enjoyable and informative as possible. We enjoy a lot of free time in the evening to wonder the street and bazaars, never feeling unsafe.

Iran has shown itself to be a wonderful country offering many, many amazing monuments and historical sites, a great verity of food and local colour.
Ahmad encouraged us to indulge in local delicacres and introduced us to many new foods.
We would highly recommend as a safe, enjoyable, historic and welcommy destination.

Jeff and Lauren GrayEmail
Christian, Robin and Tim

Most we enjoyed the landscape and wildlife we saw, it was just amazing and not comparable with nature we found in Germany and Europe, one of my greatest experiences! Second we enjoyed the kindness of you guys (Mehdi, Negin and her family, and the two houses we stayed) it was like meeting family and friends :)

We really enjoyed the whole trip with you guys: the landscape and wildlife were fascinating. The organization by Surf Iran was perfect and well done, we are grateful all our wishes and ideas were considered in the best way. Our hosts Mahmoud, Azar and Negin were such friendly, hospitably and had best knowledge of the region and wildlife, good to had you! Furthermore it was so good to write with you and get some help even after our trip when we were on Qeshm and Bandar Abbas, thank you a lot!
Best wishes,
Christian, Robin and Tim

Christian, Robin and TimGermanyEmail
Johannes

Organization of round trip, hotel accommodation and flights were perfect. Our guide Mostafa was absolutely excellent, helpful, friendly and his information about Iran were very informative. Thanks a lot !

Will come back soon.

Johannes Visited October 2016TripAdvisor
Stephen

Everything was arranged very efficiently. Nothing went wrong. Our guide, Mostafa Farhadi, was remarkable. Not only was he a brilliant driver, but his knowledge of the culture, history and contemporary life of Iran was amazing. He also had superb contacts in all the places we visited.

He is clearly known and respected by many other guides, as well as by managers and owners of the hotels, restaurants and sites we visited. He managed to satisfy all our interests and to overcome every difficulty. Of course we were thrilled to experience the cultural treasures of this great country, but still the most treasured memories are of our encounters with Iranian people, Including some introductions that our friends had made beforehand.

Thank you for arranging everything.

StephenVisited November 2016
Deirdre

My colleague and I are in tea business. We are working on a book about the stories of people behind your cup of tea. We were looking for someone to help us getting introduced to the tea industry and show us around in Gilan. SURFIRAN arranged everything for us: the contacts, the meetings, the cultural activities and the logistics.

We were overwhelmed by the friendliness, the hospitality and the professional approach of both the team of SURFIRAN in Teheran and the guides they work with.

It was business, but it never felt like that. It felt like coming home. We are already planning a next tour with a group!

DeirdreVisited August 2017TripAdvisor
Tengku Fauziah

Salam Dr Mehdi Eshraghi,

I was one of the four ladies together with Prof Dr Rohany Nasir who went to Iran for the first time using your tour company. We had a good time throughout our holiday and wished we could have stayed longer. We were made welcomed by Prof Rohany's former students in Isfahan who invited us to their homes and showered us with Persian hospitality.

Thank you for giving us Maryam Hodaeian as a guide. She was very professional, efficient and at the same time receptive to the needs of four elderly ladies!! By the end of the holiday we became good friends and treat her like a daughter. We also had a good time with our driver Mohammad who drove us safely throughout the long journey and we were sad to say goodbye to him in Shiraz when we flew back to Tehran.

We love all the places we visited and especially your food!! Compared to Turkey and Morocco I love Persian food the most as there are so many varieties!! InsyaAllah we will go back to visit other parts of Iran. Next time can you include a portion of Azerbaijan as well? I will definitely recommend your tour company to friends and families who are going to Iran.

Sincerely,

Tengku Fauziah Hazizah Tg Othman

Tengku FauziahVisited September 2016Email
Tan Bell

Iran is a rich country in history, culture, flowers, fruits and nuts. People are very warm and friendly. Plenty of trees in city and town that provide shades. We had an inspiring time in Iran.

We are very pleased with Surfiran as the tour agent. They responded fast in all email communication. Sufficient information is provided timely. Our guide Mr Mustafa is professional and caring. We are grateful to his help when one of our members has to shorten the trip due to family matters.

One thing for Surfiran to take note is explain more clearly to us about the visa. We thought what is sent to us is the visa. It ended up just a notice and we have to pay for visa fee at the airport with that notice. We could have save some time if we knew about it beforehand.

Overall, we are pleased with this trip. Thank you, Surfiran.

Tan Bell from Singapore

Tan BellVisited April 2017TripAdvisor

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